INFORMATION TECHNOLOGY DEPARTMENT

The mission of the Information Technology Department is to facilitate reliable, timely and easy access to information for the employees and residents of the Village of Carpentersville. Through our commitment to provide quality service and support, this department will strive to exceed the expectations of employees and residents by:

• Offering innovative solutions which enable departments to better accomplish their goals in providing quality services to our citizens.
• Providing technical assistance and advice to the Village Manager and Department Heads on all Information Technology concerns.
• Operating and maintaining a fiscally sound and reliable communications infrastructure while providing an exceedingly high level of service and support.
• Facilitating interdepartmental involvement in Information Technology decisions.
• Providing Village employees with the best available, most cost effective technology and procedures relating to the field of Information Technology.
• Providing current information and upcoming events to the residents through the website and newsletter.
• Continuously research new technologies in order to keep improving Information Technology Systems and Processes.

2010/2011 ACCOMPLISHMENTS

1. Increased efficiency in maintaining workstations and servers by creating a update/upgrade schedule that is conducted remotely.
2. All desktops/laptops have been upgraded to Office 2003 Professional.
3. Created How-To sheets to assist employees with MUNIS input.
4. Brought Parking Ticket module on-line.

2011/2012 OBJECTIVES

1. Continue to work with Kane County and the Police Department to provide connectivity between the Police Station and Kane County for the purpose of Video Bond Call during weekend hours.
2. Implement new VoIP phone system at the new Public Works Facility as well as the rest of the Village.
3. Improve Network Design and Storage capacity by implementing a SAN.
4. Automate network/file backup process as well as creating Disaster Recovery Plan.
5. Create more in-house training materials to assist departments with MUNIS.
6. Update the Village website content and design.
7. Implement Administrative Adjudication.
8. Upgrade email server to Exchange Server 2010.

ORGANIZATIONAL CHART

* Projected staffing level is a recommendation from an outside consultant based on a 2004 personnel study

To view the 2010/2011 Fiscal Budget, click here.

Contact Information:

Kevin Goethals, I.T. Director
E-Mail: KGoethals@vil.carpentersville.il.us
Phone: (224) 293-1601

Maria Llamas-Young, Information Systems Administrator
E-Mail: MLlamasYoung@vil.carpentersville.il.us
Phone: (224) 293-1602

Jason Slott, Information Systems Administrator Intern
E-Mail: JSlott@vil.carpentersville.il.us
Phone: (224) 293-1603